From the "ask and ye shall receive" department...our newest course is an 8-hour #ITIL Practice Manager class that earns learners their ITIL 4 Practitioner: Change Enablement certification www.itsmacademy.com/ce #joinus
ITSM Academy
IT Services and IT Consulting
Celebrating 20 years of educating & inspiring ITSM professionals🦩#ITSM #ITIL® #DevOps #Agile #VSM #XLA #SRE
About us
ITSM Academy is a female-owned small business started in 2004. If you are looking for training for yourself, a small team, or a large group - we have options for you. Accredited and sustainable Service Management training including #ITSM, #ITIL®, #DevOps, Site Reliability Engineering #SRE, Value Stream Mapping #VSM, Employee Experience #XLA, Process Design #CPDE & #Agile Service Management training and education. All courses include GAME ON! an Interactive Learning Experience®... 🦩 have fun while you learn, with ITSM Academy! Female-owned small business. 20 years... and counting! Let us ...educate & inspire you. ITIL® is a registered trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved. PeopleCert DevOps™ is a trademark of the PeopleCert group. Used under license from PeopleCert. All rights reserved.
- Website
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http://www.itsmacademy.com
External link for ITSM Academy
- Industry
- IT Services and IT Consulting
- Company size
- 11-50 employees
- Type
- Privately Held
- Founded
- 2004
- Specialties
- ITIL Training, DevOps Training, Agile ITSM Training, Process Design (CPDE) Training, ITSM Training, ITILv4, ITIL4, XLA Training, XLA, employee experience, ex, vsm, cpde, DITS, DPI, CDS, Managing Professional, Strategic Leader, HVIT, ITIL Foundation, ITIL Practitioner, DSV, SRE Training, EX Training, Service Management, and ITSM Training
Locations
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Primary
Get directions
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Get directions
Boca Raton, Florida 33431, US
Employees at ITSM Academy
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Lisa Schwartz 🦩
Celebrating 20 years of educating & inspiring IT Service Management professionals! CXO, Founder ITSM Academy 🦩 #ILoveMyTeam
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Linda Hanzl
Corporate Education Manager at ITSM Academy
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Joyce Parker
ITSM Consultant and Trainer
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Alyse Wolfard
Office & HR Manager at ITSM Academy
Updates
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Whatever you are up to this weekend, we hope it's awesome! #happyfriday
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Value stream mapping allows organizations to visualize the value streams that make up the IT value chain and identify areas for improvement. Our VSM Fundamentals course describes a step-by-step approach to preparing for and conducting a value stream mapping workshop; along with how to overcome challenges, avoid common mistakes, and produce meaningful/actionable deliverables. #joinus #vsm 🐟 www.itsmacademy.com/vsmf
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It is teacher appreciation week. Here at ITSM Academy we try to show our appreciation for our phenomenal instructors throughout the year, and we very much hope they feel the love. We would be remiss, however, if we didn’t take the opportunity to gush a bit publicly. At this point in time where delivering an amazing customer experience is essential we recognize that it is our instructors who make that happen week-in and week-out. Yes, our materials are awesome! But they are just words on a page without our incredible instructors who bring them to life with their real-world experiences, examples, and senses of humor. I am honored to work side-by-side with these dedicated professionals and look forward to any opportunity that I have to collaborate with them either one-on-one or in teams. So please join us in celebrating the stellar work of ITSM Academy’s family of instructors who truly live our motto – Educate and Inspire – every time that they get in front of a class. Cheers all! #JustKeepLearning #EducateAndInspire
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The only place where success comes before work is in the dictionary. - Vidal Sassoon #WednesdayWisdom
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I'll be there. ;)
From the "ask and ye shall receive" department...our newest course is an 8-hour #ITIL Practice Manager class that earns learners their ITIL 4 Practitioner: Change Enablement certification www.itsmacademy.com/ce #joinus
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From the "ask and ye shall receive" department...our newest course is an 8-hour #ITIL Practice Manager class that earns learners their ITIL 4 Practitioner: Change Enablement certification www.itsmacademy.com/ce #joinus
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Like you, we're attending #AI webinars, but haven't gotten the info we know our learners need. So we thought it was high time to bring in The Expert, Mark Hinkle, to talk about the impact AI 𝐡𝐚𝐬 - 𝐢𝐬 - 𝐰𝐢𝐥𝐥 have on your #ITSM Programs #joinus https://ow.ly/bMrY50RucRv
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Happy #TeachersDay! A day that holds a 🆅🅴🆁🆈 🆂🅿🅴🅲🅸🅰🅻 place in our hearts! 💚💙❤️ To ALL our amazing instructors, thank you for your dedication to delivering incredible learner experiences 💯
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